ROLPLAY – VALUE ADDED / NON VALUE ADDED

What is the added value of your work? Do you have a clear idea of what it should be?

1. Restaurant / Café

B – BAR ATTENDANT
Your client has just arrived and is ready to place an order.

2. Public Administration / Urban Planning

B – PUBLIC ADMINISTRATION WORKER
In front of you is a young architect requesting a building certification. At the moment, the delivery time is around 2 months because the municipal architect is overwhelmed with work. Additionally, a second architect is currently on medical leave due to an accident, and no one is covering her responsibilities for now.

3. Atom (Construction Company)

B – ATOM WORKER
You’re meeting a potential new client who wants to learn about the process of building a house with Atom. She doesn’t seem fully convinced, possibly because she’s comparing offers from different companies. You’d love to find out more about the alternatives she’s considering in order to create a customized offer tailored to her needs.